Our priority is to get the package to the customer's home as quickly as possible, we provide a tracking code to view the status of the order at any time.

SHIPPING TIMES

Items eligible for cash on delivery:

Our shipments are delivered within 24/48 working hours .
Our goal is to process and dispatch all orders within 24 hours, Monday to Friday, of orders received before 12pm.

ATTENTION: If you choose the payment on delivery method, the sale is considered concluded when the online order is placed and not at the time of payment. As a result, the buyer is OBLIGED TO COMPLY WITH THE PAYMENT upon delivery. Consequences of failure to comply may include a REQUEST FOR COMPENSATION of damages by the seller towards the buyer equal to the transport costs and the costs of the cash on delivery service.

TRACKING INFORMATION

You will receive a shipping confirmation email with the tracking code when your order has been handed over to the BRT couriers to check the progress of the package at any time.

If you do not receive the tracking, please write to us via the CONTACT US page.

RETURNS AND REFUNDS

NASTY HAIR recognizes the possibility of returning and refunding the goods.

For any information visit the "Refund Policy" page, for any questions contact us on info.nastyhair@gmail.com or WhatsApp

MAXIMUM TRANSPARENCY

One of our strengths is to offer an excellent service to our customers, always maintaining maximum transparency.

This is why we decided to pay for the shipping of our products directly, which will therefore be completely free for our customers.

Each order is sanitized and treated with the utmost care, which is why you may receive your order in different packages in the case of multiple orders.

This is because we want to ensure maximum safety and reliability in shipping your order.