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Terms and conditions of service

Terms and Conditions of Service

Welcome to NastyHair . By using our website and placing an order, you agree to these Terms and Conditions. We encourage you to read this document carefully as it contains information about your rights and obligations regarding the products we offer. If you have any questions, you can contact us by email at: info .nastyhair @gmail .com .

1. Object

These Terms and Conditions govern your use of the nastyhair.com website and the purchase of products on our site. By ordering products from our site, you agree to abide by these conditions.

2. Product Information

All products offered on the NastyHair website are carefully described with their characteristics. We do our best to provide accurate images and detailed descriptions, but any minor variations between the actual product and the images on the website will not constitute grounds for dispute.

3. Prices and Payments

  • The prices indicated on the site include VAT (if applicable) and may be modified at any time, without notice.
  • Payment can be made using the methods available at the time of purchase (credit card, PayPal, etc.).
  • Payment must be completed upon confirmation of the order by the customer.

4. Confirm Order

After placing an order on NastyHair , you will receive a confirmation email containing the order details. The order will be processed immediately after the customer confirms the order and will be prepared for shipment in the following 24/48 hours.

5. Shipping

  • All orders are shipped within 24/48 hours of order confirmation.
  • Shipments are made via express courier and delivery times may vary depending on the destination.
  • We will provide you with a tracking number to follow the shipment of your order.

6. Right of Withdrawal and Returns

You have the right to withdraw from the contract and return the product within 14 days of delivery, as set out in our Returns Policy . For further details, see the Returns Policy section of the site.

7. Legal Guarantee

All products sold on NastyHair are covered by a legal guarantee of conformity, in accordance with European legislation. If the product has defects or does not conform to the description, you have the right to request a repair, replacement or refund, depending on the conditions established by law.

8. Limitation of Liability

  • NastyHair will not be responsible for any delay or failure to deliver due to force majeure or unforeseeable circumstances beyond our control.
  • While we strive to provide the most accurate service possible, we do not guarantee that the site is free from errors, viruses or other defects.

9. Changes to the Terms and Conditions

NastyHair reserves the right to change these Terms and Conditions at any time. Changes will be posted on the site and will take effect immediately for all orders placed thereafter.

10. Applicable Law

These Terms and Conditions are governed by Italian law and any dispute will be subject to the exclusive jurisdiction of the Italian courts.


Contacts For any doubts or questions regarding our Terms and Conditions, you can contact us at the email address: info .nastyhair @gmail .com .

Fast shipping

We offer shipping in 24/48 hours throughout Italy

Customer Service

24/24 - 7/7 our assistance will guide you in the purchase and post-purchase.

Secure payments

Pay conveniently with credit, debit, prepaid cards or via PayPal and in 3 installments with Klarna